Privacy & Security

Security

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined below. These definitions apply equally in singular and plural form.

Definitions

Account

A unique account created for you to access our Service or parts of our Service.

Affiliate

An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Application

The software program provided by the Company — Advanced Export, Advanced Reports, Retrospective Tools, or Funnels.

Company

SNG Technologies Ltd., 4 Mentmore Court, MK8 9AT, Milton Keynes, UK (referred to as "the Company", "We", "Us", or "Our" in this Policy).

Country

United Kingdom.

Device

Any device that can access the Service, such as a computer, mobile phone, or digital tablet.

Personal Data

Any information that relates to an identified or identifiable individual.

Service

The Application.

Service Provider

Any natural or legal person who processes data on behalf of the Company — third-party companies or individuals employed to facilitate the Service, provide the Service on the Company's behalf, perform services related to the Service, or assist in analysing how the Service is used.

Usage Data

Data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You

The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may collect information including the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor usage.
• To manage your Account and registration as a user of the Service.
• For the performance of a contract — the development, compliance, and undertaking of a purchase contract for products or services you have purchased through the Service.
• To contact you by email, telephone, SMS, or equivalent electronic communication regarding updates, informative communications, or security updates related to the Service.
• To provide you with news, special offers, and information about goods, services, and events similar to those you have already purchased or enquired about (unless you have opted out).
• To manage your requests made to us.
• For business transfers — to evaluate or conduct mergers, divestitures, restructuring, or other sales or transfers of Company assets.
• For other purposes such as data analysis, identifying usage trends, evaluating the effectiveness of promotional campaigns, and improving our Service.

We may share your personal information in the following situations:

• With Service Providers to monitor and analyse use of our Service.
• For business transfers in connection with any merger, sale, financing, or acquisition of all or part of our business.
• With Affiliates, who will be required to honour this Privacy Policy.
• With business partners to offer you certain products, services, or promotions.
• With other users when you share personal information or interact in public areas of the Service.
• With your consent for any other purpose.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy, and to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve functionality, or where we are legally obligated to retain it longer.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in processing are located. This means your information may be transferred to — and maintained on — computers located outside of your jurisdiction where data protection laws may differ.

The Company will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Policy, and no transfer of your Personal Data will take place to an organisation or country unless adequate controls are in place.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You may update, amend, or delete your information at any time by signing in to your Account and visiting your account settings, or by contacting us.

Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us and we will take steps to remove that information from our servers.

Where we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require parental consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and, where appropriate, via email or a prominent notice on our Service, prior to the change becoming effective.

We advise you to review this Privacy Policy periodically. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

support@advancedinsights.app

Or see our contact page for full company details.